Cloud Stop Motion Support

About 2

• Does Cloud Stop Motion work on all devices?
• Is my data secure with Cloud Stop Motion?

Subscriptions and Storage 5

• What's the best storage plan for me?
• Why do I have to pay for extra storage with Cloud Stop Motion?
• How to apply a storage booster to your personal account
• Have you deleted frames/projects, but your storage is still showing the same as before?!
• Can I pay for my educational account's upgrade by purchase order/invoice?

Organization Accounts 6

• How do I create a school/organization account?
• How do I add students to my organization account?
• How do I remove remove users from my organization account?
• Student Account Types
• Where can I find your W9 so we can set you up as a vendor?

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Forgotten Passwords and Codes 2

• What should I do if I've forgotten my password?
• I've forgotten my verification code. What should I do?

Mini Help Guides 4

• Inviting users from a CSV file
• Creating 'classic' students
• Saving, Restoring Projects, Deleted Frames and Orphaned Frames
• Copying projects or movies between users within an Organization

Troubleshooting 7

• Why isn't Cloud Stop Motion saving?
• Why does my movie have a black screen after exporting?
• Why does my movie have no audio after exporting?
• I'm using an external webcam/camera. Why isn't it working?
• How do I change camera permissions?

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